Terms of service
Valaurum, Inc.
User Agreement
(Terms and Conditions)
LAST MODIFIED ON AUGUST 21, 2023
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY, BECAUSE
THEY AFFECT YOUR LEGAL RIGHTS. THESE TERMS AND CONDITIONS INCLUDE
AN ARBITRATION CLAUSE IN SECTION 23 THAT REQUIRES THE USE OF BINDING
ARBITRATION TO RESOLVE ANY DISPUTE. EXCEPT FOR CERTAIN TYPES OF
DISPUTES SPECIFIED IN SECTION 23, YOU AGREE THAT ANY DISPUTE WITH
VALAURUM, INC., WILL BE RESOLVED ACCORDING TO THE PROVISIONS OF
SECTION 23, AND THAT YOU WAIVE YOUR RIGHTS TO PARTICIPATE IN ANY
COURT PROCEEDING OF ANY KIND, INCLUDING A JURY TRIAL.
User’s Acknowledgment and Acceptance of Agreement,
including Terms and Conditions
The valaurum.com website and its associated services and content (collectively, the
“Website”) are owned and operated by Valaurum, Inc. (“Valaurum,” “our,” “we,” or
“us”). By using or placing an order for any Product (a “Product”) via the Website,
electronic mail (email), telephone, or otherwise, you agree to the terms and
conditions set forth below in this Agreement (this “Agreement”). This Agreement is
made by and between Valaurum and you (personally), and, if applicable, on behalf
of the entity for which you are using the Website (“you” or “your”). This Agreement
governs your use of the Website and the purchase and use of Products that we
offer for sale on the Website or otherwise, including making purchases from
Valaurum and placing orders with Valaurum. If you do not agree with the terms and
conditions of this Agreement, you are expressly prohibited from using the Website
or placing orders with us, and you must immediately discontinue your use of the
Website.THIS AGREEMENT APPLIES TO ALL ORDERS FOR PRODUCTS SUBMITTED TO AND
PURCHASES OF PRODUCTS FROM US, WHETHER VIA THE WEBSITE, TELEPHONE,
ELECTRONIC MAIL (EMAIL), OR OTHERWISE. BY USING THE WEBSITE, SUBMITTING
AN ORDER FOR ANY PRODUCT TO US, OR PURCHASING ANY PRODUCT FROM US,
YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD AND
HAVE AGREED TO THIS AGREEMENT. IF YOU DO NOT UNDERSTAND OR DO NOT
AGREE TO BE BOUND BY AND COMPLY WITH THIS AGREEMENT, YOU MUST
IMMEDIATELY LEAVE THE WEBSITE. VALAURUM ENCOURAGES YOU TO PRINT A
COPY OF THIS AGREEMENT FOR FUTURE REFERENCE.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS AGREEMENT OR THE WEBSITE
AT ANY TIME, AND YOU AGREE THAT WE MAY CHANGE THIS AGREEMENT OR THE
WEBSITE AT ANY TIME, ALL IN OUR SOLE DISCRETION AND WITHOUT PRIOR NOTICE
TO YOU. CHANGES TO THIS AGREEMENT WILL APPLY ONLY TO TRANSACTIONS
FINALIZED AFTER SUCH CHANGES ARE POSTED ON THE WEBSITE. YOU AGREE THAT
IF YOU CONTINUE TO USE THE WEBSITE OR PLACE AN ORDER WITH US AFTER WE
HAVE POSTED A CHANGE TO THIS AGREEMENT, THEN YOU ARE BOUND BY THE
MOST RECENT VERSION OF THIS AGREEMENT.
Please direct any legal questions regarding this Agreement to the following:
Valaurum, Inc.
Attn: Legal Department
PO Box 12606
Portland, Oregon 97212
503-451-6801
legal@valaurum.com
1. About the Website
Valaurum provides an interactive service that allows visitors and users to purchase
Products, such as the Aurum®, online or by telephone. The Website and related
content on the Website should not be considered complete or up-to-date, and you
understand and agree that Valaurum is not obligated to provide any maintenance,
technical, or other support for the Website.
2. Ownership of Website
You acknowledge and agree that Valaurum is the owner of, and has proprietary
rights in and to, the Website and its associated content, including but not limited toall intellectual property rights therein. The Website is protected by all applicable
laws, including copyright laws, and you are expressly prohibited from using the
Website for any purpose not explicitly authorized in this Agreement. Specifically,
you are prohibited from framing, scraping, aggregating, hacking, reverse
engineering, crawling, reproducing, preparing derivative works of, distributing,
performing publicly, or displaying publicly the Website, whether in whole or in part,
without the prior written consent of Valaurum.
3. Trademarks
All Valaurum trademarks, including registered and common law trademarks and
trade names, displayed on this Website are the property of Valaurum, including, but
not limited to, Valaurum® and Aurum®. The Website, including its look and feel,
color selections, layout, and arrangement, is the trade dress of Valaurum. You are
prohibited from using any of Valaurum’s trademarks, service marks, trade names,
or trade dress to indicate the sponsorship of, approval of, affiliation with,
connection with, or association with you or your goods or services without the prior
written consent of Valaurum.
4. Account Registration
Account registration and use of the Website is free. If you choose to register an
account and create a User Profile, you must complete the required information.
When creating an account or placing an order on the Website, you are agreeing to
receive email or text notifications. You may opt out of those notifications at any
time.
We may request that you submit certain personally identifiable information about
yourself, including, but not limited to, your first and last name, company name,
email address, telephone number, mailing address, billing address, shipping
address, nationality, country of residence, credit card type, credit card number,
credit card expiration date, and credit card security code. We may also gather
certain types of non-personal information about your visit to the Website in order
to protect the security of our customers and the Website, or to make our Products
more beneficial to you. All information gathered from you by us will be governed by
our Privacy Policy, which is hereby incorporated into and made a part of this
Agreement by this reference. Please carefully review our Privacy Policy. By using
this Website, you agree to be bound by the terms of our Privacy Policy. We reserve
the right, and you authorize us, to use information regarding your use of this
Website, account registration, and any other personal information provided by youin accordance with our Privacy Policy. In the event of a conflict between the terms
and conditions set forth in this Agreement and our Privacy Policy, the terms and
conditions of the Privacy Policy will prevail and control.
You have an obligation to ensure that the information you provide through your
account is truthful, current, complete, and accurate. You understand and agree that
you have an ongoing obligation to update and maintain the accuracy of the
information provided through your account if and when such information changes.
You are expressly prohibited from creating an account that impersonates another
person, contains offensive or obscene language, or otherwise violates the rights of
any third party. Valaurum reserves the right to restrict access to, monitor, suspend,
disable, or delete your account at any time, in its sole and absolute discretion, and
without prior notice or warning.
You agree to keep your account secure from unauthorized access. You agree that
you alone are responsible for your account and all associated user profiles. You
accept full responsibility for all use of your account, whether authorized or
unauthorized. If you become aware of unauthorized access to your account, you
agree to report such unauthorized access to Valaurum immediately. You agree to
defend, indemnify, and hold harmless Valaurum for any and all loss and damages
suffered or incurred by Valaurum that arise out of, or relate to, the use of your
account.
5. Order Policies and Procedures
By creating an account, you agree that Valaurum, and its designees and agents,
may contact you by any available means, including, but not limited to, by telephone,
text message, and email. You may order and purchase Products from Valaurum
only in accordance with this Agreement. Upon placing an order with Valaurum, you
enter into a binding and legally enforceable contract with Valaurum. Prices and
availability of Products are subject to change without notice. If any order is placed
in error owing to Valaurum’s fault or otherwise, we reserve the right to cancel such
order.
6. Payment Options
When placing an order on the Website or by telephone, the price at which your
order is submitted is the guaranteed price. An “order number” and payment
instructions will subsequently be sent to you via email.Your credit card information is required to guarantee all orders. Valaurum requires
that all payments be made via credit card, debit card, bank wire, personal check,
bank cashier’s check, ACH/eCheck, or money order. Valaurum does not accept
foreign currencies, credit card convenience checks, third-party checks, or “Cash on
Delivery” orders.
In order to reserve your guaranteed price, your payment must be received by
Valaurum within two (2) business days after the original order date in the case of
bank wire transfer and ACH/eCheck payments. Payment for all orders paid for by
bank (cashier’s) check, money order, or personal check must be sent to Valaurum
with a postmark within one (1) business day after the original order date. If a check
payment is not received in its entirety within ten (10) calendar days after the
original order date, or a bank wire transfer or an ACH/eCheck payment is not
received in its entirety within three (3) business days after the original order date,
any market losses between the order date and time of non-payment will be
assessed and charged to your credit card on file, and the order may be cancelled by
Valaurum in its sole discretion and absolute discretion.
Valaurum reserves the right to hold orders paid by bank check, personal check, or
money order for up to ten (10) banking days before shipping, or, in cases of
suspected fraud or unlawful activity, up to forty-five (45) calendar days. Payment via
bank wire transfer is always recommended. By choosing to pay with a credit or
debit card, you expressly authorize Valaurum to authorize and capture your credit
card payment before shipment.
Credit and debit card payments for Products purchased from Valaurum, through
the Website or otherwise, are processed through a third-party payment processor.
You understand and agree that a small temporary charge may appear in the
pending transactions in your financial account when you process an order through
Valaurum’s third-party payment processor. You agree that you are solely
responsible for paying all applicable taxes, duties, levies, and charges imposed by
any governmental entity anywhere in the world in connection with your use of the
Website or your purchase of Products from Valaurum through the Website, by
telephone, or otherwise. You also agree that Valaurum will not be liable for your
failure to complete a transaction entered through the Website.
7. Cancellation PolicyOnce you have placed an order with Valaurum, you have entered into a legally
binding contract, and you may not cancel the order. In some instances, if the order
has been packaged and prepared for shipment but has not been picked up by the
shipper, Valaurum may, in its sole and absolute discretion, at your request, attempt
to intercept the package from shipping and cancel the order. That is rarely possible,
but when it is, a $25.00 charge will be charged to your credit card on file.
Valaurum is not responsible for pricing or typographical errors related to Products
on the Website, and expressly reserves the right, in its sole and absolute discretion,
to cancel all orders placed for such Products. In the event of a cancelled order,
Valaurum will provide notification of the cancellation to you.
8. Shipment
Once your order ships, you will receive an email notification with a tracking
number. Valaurum fully insures all of its shipments, and each package requires a
signature upon delivery. However, beginning at the time a package is shown to be
delivered by the carrier, the insurance coverage ends, and you assume the risk of
loss or damage. Any loss, damage, or other problem regarding a shipment must be
reported to Valaurum within (5) calendar days after recorded delivery; otherwise,
any claim relating to the shipment will be denied.
It is important that you are physically present at the shipping address when the
shipment is delivered. We will not accept responsibility if the carrier leaves the
package without your acceptance, leaves the package without a signature, or leaves
the package with anyone other than you (including a building manager, a neighbor,
a business mailroom, a drop-off location such as Mail Boxes Etc., a government
post office, or a UPS Store). If you use a third-party location as your shipping
address, Valaurum is not responsible for the loss of or damage to the shipment. In
addition, if the carrier returns the package to sender because no one was available
to receive your package, we will not accept responsibility if the package is lost or
damaged during the process of returning it to the sender.
In the event of any loss of or damage to a shipment, Valaurum assumes
responsibility to pursue any claim with the insurance company, provided that you
agree to cooperate with us in filing a claim in any manner we may reasonably
request, including the signing of an affidavit stating the circumstances surrounding
the loss or damage within the allotted time frame. Once the claim is filed, we
reserve the right to reship your items or refund your money in our discretion.9. Return Policy
Valaurum’s return policy is limited to (5) business days after the date on which you
receive the ordered Products. If you desire to return a Product, you must notify
Valaurum’s Customer Service Department via telephone at 503-451-6801 within (3)
business days after the date on which you receive the Product and follow the
instructions provided to you at that time. Returned Products must be received by
Valaurum in the same condition in which they were originally shipped by Valaurum.
Shipping charges are non-refundable. You are fully responsible for all taxes, as well
as return shipping costs, including insuring your return shipment. Valaurum may
reject any returned Product if you do not comply with the above procedures and
requirements. Returns are subject to Valaurum’s Market Loss Policy. Any market
gains on refunds, returns, and exchanges shall be the sole and exclusive property
of Valaurum.
10. Fraud and Illegality
We reserve the right, but undertake no obligation, to report actual and suspected
fraud and any other unlawful activity. We may, in our discretion, require further
authorization of an order from you such as a telephone confirmation of your order
and other information. We reserve the right to cancel, delay, refuse to ship, or recall
from the shipper any order if fraud or other unlawful activity is suspected. We
capture certain information during the order process, including information that
may be used to locate and identify individuals committing fraud or other unlawful
acts. If any order is suspected to be fraudulent or otherwise in violation of
applicable law, we reserve the right, but undertake no obligation, to (a) submit all
records, whether in response to a subpoena or not, to all law enforcement
agencies, banks, and credit card issuers for investigation, and (b) cooperate with
such entities to prosecute criminal activity.
11. Export Compliance
Each Product that Valaurum sells is subject to all applicable United States export
laws. Therefore, no Product may be exported or re-exported to any country,
person, or other entity in violation of any sanction listed in the Consolidated
Sanctions List published by the Office of Foreign Assets Control of the United States
Department of the Treasury, as modified from time to time. Additionally, no
Product may be exported or re-exported to anyone on the United States
Department of the Treasury’s Specially Designated Nationals and Blocked Persons
List or the United States Department of Commerce’s Denied Persons List.12. Termination
Either Valaurum or you may terminate this Agreement, for any reason, including
convenience, with or without cause, at any time by written notice to the other party.
The termination of this Agreement shall not affect the rights and obligations of
Valaurum or you with respect to the period prior to the time of termination.
13. Disclaimers, Exclusions and Limitations
All investments, including precious metals in any form (including gold and silver
bullion) and collectibles, involve risk and are affected by numerous economic
factors, all of which are beyond the control of Valaurum. You, and not Valaurum,
are solely responsible for such risk, including, without limitation, market volatility
and the inability to liquidate the Products that you purchase from Valaurum at an
acceptable price (or at all). Consult your investment or financial advisor before
purchasing our Products and fully assess whether you possess adequate savings
and income before considering an investment in our Products. You represent and
warrant to Valaurum that you have sufficient experience and knowledge to make
informed financial and investment decisions, and that Valaurum has not made any
recommendation regarding the purchase of our Products.
14. Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED BELOW, VALAURUM PROVIDES THE WEBSITE AND
SELLS PRODUCTS ON AN “AS IS” AND “AS AVAILABLE” BASIS. VALAURUM DOES NOT
REPRESENT OR WARRANT THAT THE WEBSITE, ITS USE, OR ANY INFORMATION ON
IT: (A) WILL BE UNINTERRUPTED OR SECURE, (B) WILL BE FREE OF DEFECTS,
INACCURACIES, OR ERRORS, (C) WILL SATISFY YOUR REQUIREMENTS, OR (D) WILL
OPERATE WITH THE HARDWARE OR SOFTWARE THAT YOU USE.
VALAURUM WILL NOT BE HELD LIABLE OR RESPONSIBLE FOR ANY CONTENT
POSTED ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY THIRD PARTY
LINKS POSTED ON THE WEBSITE OR ANY CONTENT TRANSMITTED THROUGH THE
WEBSITE. VALAURUM IS A RETAIL PROVIDER AND DOES NOT ASSUME
RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT,
DESTRUCTION OF IDENTITY, OR UNAUTHORIZED ACCESS TO OR ALTERATION OF
AN ACCOUNT. VALAURUM RESERVES THE RIGHT TO DISCONTINUE THE WEBSITE AT
ANY TIME.VALAURUM WILL NOT BE LIABLE FOR NETWORK, INTERNET, COMPUTER,
HARDWARE, OR SOFTWARE PROGRAM MALFUNCTIONS, FAILURES, OR DELAYS.
THE WEBSITE MAY CONTAIN FORWARD LOOKING STATEMENTS THAT REFLECT
VALAURUM’S CURRENT EXPECTATION REGARDING FUTURE EVENTS AND BUSINESS
DEVELOPMENT. THE FORWARD-LOOKING STATEMENTS INVOLVE RISKS AND
UNCERTAINTIES. ACTUAL DEVELOPMENTS COULD DIFFER MATERIALLY FROM
THOSE PROJECTED AND DEPEND ON A NUMBER OF FACTORS, MOST, IF NOT ALL,
OF WHICH ARE OUTSIDE OF VALAURUM’S CONTROL.
ALL PRODUCTS ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES EXPRESSLY
SET FORTH BELOW. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW,
VALAURUM HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING,
WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE,
NORMAL WEAR, PRODUCT MISUSE OR ABUSE, PRODUCT MODIFICATION, OR NON-
COMPLIANCE WITH ANY LAWS OR CODES.
Valaurum warrants to you (the original purchaser) that each Product purchased
from Valaurum, at the time of shipment or delivery by Valaurum, shall contain the
weight of physical gold (or other metal) specified as part of the original design on
the face of such Product. If any Product does not conform to such warranty, you
must submit a warranty claim to Valaurum in writing within one (1) year after your
purchase of the Product from Valaurum, in which event Valaurum will provide
instructions to you regarding the return of the Product. Your sole and exclusive
remedy in the event of any breach of the above warranty shall be, at our option,
either (1) the replacement of the non-conforming Product with a conforming
Product at Valaurum’s expense, or (2) the refund of the purchase price and
shipping costs that you paid for the Product. You hereby waive and relinquish, and
agree not to file or assert, any claim for damages or other liability relating to the
breach of warranty.
15. Limitation of Liability
VALAURUM DISCLAIMS ANY LIABILITY FOR ORDERS PLACED VIA THE WEBSITE, FOR
ANY LOSSES OR DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE
DAMAGES THAT YOU MAY SUFFER OR INCUR AS A RESULT OF YOUR USE OF THE
THE WEBSITE, OR THE PURCHASE OR OWNERSHIP OF ANY PRODUCT. FURTHER,VALAURUM SHALL NOT BE RESPONSIBLE FOR ANY DELAYS IN THE TRANSMISSION,
DELIVERY, OR EXECUTION OF YOUR ORDERS DUE TO BREAKDOWN OR FAILURE OF
TRANSMISSION OR COMMUNICATION FACILITIES, OR FOR ANY OTHER CAUSES
BEYOND VALAURUM’S REASONABLE CONTROL.
16. Indemnity and Release
You agree to defend, indemnify, and hold harmless Valaurum and its subsidiaries,
affiliates, officers, directors, agents, employees, licensors, shareholders, co-
branders and other partners, and advertising partners (collectively, “Indemnitees”)
from and against any and all claims, liabilities, losses, actions, damages, and
expenses, including reasonable attorneys’ fees (collectively, “Claims”), suffered or
incurred by any Indemnitee arising out of or relating to (a) your purchase,
ownership, use, or sale of any Product, or (b) your breach of this Agreement,
including your breach of any representation or warranty made by you to Valaurum
in this Agreement. Valaurum may, in its sole and absolute discretion, control the
disposition of any Claim at your sole cost and expense, and you may not settle,
compromise, or in any other manner settle or dispose of any Claim without
Valaurum’s consent.
You agree to release Valaurum and its subsidiaries, affiliates, officers, directors,
agents, employees, licensors, shareholders, co-branders or other partners, and
advertising partners from any and all claims, demands, debts, obligations, damages
(actual or consequential), costs, and expenses of any kind or nature whatsoever,
whether known, suspected or unsuspected, disclosed or undisclosed, that you may
have against them arising out of or in any way related to, your use of the Website or
your purchase, ownership, use, or sale of any Product.
17. Relationship
The sole relationship between you and Valaurum is that of purchaser and seller. No
other relationship, express or implied, including, without limitation, an agency,
employment, franchise, joint venture, or partnership relationship exists.
18. No Waiver
Upon your failure to comply with this Agreement, Valaurum reserves all rights and
remedies available at law or in equity. No delay or failure on the part of Valaurum
in exercising any right or any remedy will operate or be construed as a waiver of
that right or that remedy. In addition, no partial exercise by Valaurum of any rightor any remedy will preclude the further exercise of that right or that remedy or the
exercise of any other right or any other remedy.
19. No Assignment
You may not assign this Agreement, including your related rights or obligations,
without express prior written consent of Valaurum. Such consent may be granted
or withheld by Valaurum in its sole and absolute discretion. This Agreement shall be
binding upon and inure to the benefit of all permitted assignees and heirs and
successors of you and Valaurum.
20. Force Majeure
If Valaurum is unable to provide the Products as a result of a force majeure event,
defined as any event beyond the control of Valaurum, VALAURUM SHALL NOT HAVE
ANY LIABILITY TO YOU, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING
NEGLIGENCE), OR ANY OTHER FORM OF LIABILITY FOR FAILING TO PERFORM ITS
OBLIGATIONS UNDER THIS AGREEMENT.
21. Warranties, Representations, and Restrictions on
Website Use
You represent and warrant that you have the right and legal capacity to enter into
this Agreement and to comply with its terms and conditions. You warrant that you
are a human individual who is eighteen (18) years of age or older. If you are under
eighteen (18) years of age but at least thirteen (13) years of age, you must present
this Agreement to your legal guardian for review and obtain his or her consent to
agree to this Agreement and to use the Website. Any minor under the age of
thirteen (13) is prohibited from using the Website or ordering any Product from
Valaurum.
In your use of the Website and your purchase, ownership, and use of Products, you
agree that you will not do any of the following: (a) infringe any patent, trademark,
trade secret, copyright, right of publicity, or other right of any party; (b) defame,
abuse, harass, stalk any individual, or disrupt or interfere with the security or use of
the Website or any website linked to the Website; (c) interfere with or damage the
Website, including, without limitation, through the use of viruses, cancel bots,
Trojan horses, harmful code, flood pings, denial of service attacks, packet or IP
spoofing, forged routing or email address information, or similar methods or
technology; (d) attempt to use another user’s account, impersonate another person
or entity, misrepresent your affiliation with a person or entity, or create or use afalse identity; I attempt to obtain unauthorized access to the Website or portions of
the Website that are restricted from general access; (f) collect, manually or through
an automatic process, information about other users without their express consent
or other information relating to the Website or the Products; (g) use any meta tags
or any other “hidden text” utilizing the Valaurum name or a Valaurum trademark or
Product name; (h) engage in any activity that interferes with any third party’s ability
to use or enjoy the Website; (i) assist any third party in engaging in any activity
prohibited by this Agreement, or (j) violate any appliable law, rule, or regulation of
any jurisdiction.
Without limiting the above provisions of this Section 21, (x) you acknowledge and
agree that the Products are not, nor are they intended to be, legal tender, current
money, or government-issued or government-sponsored currency in the United
States, any foreign country, any political subdivision thereof, or any other
jurisdiction (except for any individual Product the design of which includes an
express statement that it is one or more of the foregoing in a specified jurisdiction),
and (y) you agree and warrant that, except as may be expressly authorized by
applicable law, you will not sell, trade, exchange, export, import, pass off, represent,
or otherwise describe any Product in any manner that is inconsistent with the
immediately preceding clause (x) or that violates Section 11 of this Agreement.
22. Governing Law
Except as set forth elsewhere in this Agreement, this Agreement, the entire
relationship between you and Valaurum, and all claims or causes of action (whether
in contract, tort, or equity or under statute) that may be based upon, arise out of, or
relate to this Agreement shall be construed and governed by, and enforced in
accordance with, the laws of the United States of America and the State of
Delaware, including the laws of the State of Delaware relating to the statute of
limitations, without regard to the conflict of laws rules of the State of Delaware.
23. Arbitration Agreement; Class Action Waiver; Waiver
of Jury Trial
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE
YOU TO AGREE TO RESOLVE ALL DISPUTES BETWEEN US (OTHER THAN THOSE
EXPRESSLY EXCEPTED BELOW) THROUGH BINDING ARBITRATION.
Required Use of JAMS. Except as expressly provided below, you agree that any
dispute, claim, or controversy arising out of or relating to this Agreement or thebreach, termination, enforcement, interpretation or validity thereof, including the
determination of the scope or applicability of this agreement to arbitrate (a
“Dispute”), shall be determined by arbitration in Multnomah County, Oregon,
before a single arbitrator. The arbitration shall be administered by JAMS pursuant
to its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”).
Judgment on the Award may be entered in any court having jurisdiction. This clause
shall not preclude you and Valaurum from seeking provisional remedies in aid of
arbitration from a court of appropriate jurisdiction. The JAMS Rules, information
regarding initiating an arbitration, and a description of the arbitration process are
available at www.jamsadr.com. The allocation of fees and costs for such arbitration
shall be determined in accordance with the JAMS Rules.
Initiating Arbitration. If you intend to seek arbitration, you must first send a written
notice (“Notice”) by Certified U.S. Mail to the following:
Valaurum, Inc.
Attn: Legal Department
PO Box 12606
Portland, Oregon 97212
If Valaurum intends to seek arbitration of a Dispute , Valaurum will send Notice to
the current billing address on your account with Valaurum. The Notice must
describe the nature and basis of the claim and the specific relief sought. If you and
Valaurum cannot reach an agreement resolving the dispute within thirty (30) days
after the receipt of the Notice, either party may initiate arbitration proceedings.
Place to File Permitted Court Actions. If the Dispute is related to intellectual
property rights, or if the arbitration agreement is found to be unenforceable, you
and Valaurum agree and consent that such disputes will be resolved in the federal
or state courts in Multnomah County, Oregon, as applicable, and that you and
Valaurum agree to submit to the exclusive personal jurisdiction and venue of the
federal and state courts located Multnomah County, Oregon.
Time Limit to Commence Arbitration. You and Valaurum agree that for any Dispute
(except intellectual property disputes), you or Valaurum must commence an
arbitration proceeding within one (1) year after the Dispute first arose; otherwise,
such dispute shall be permanently barred. This means that if we or you do not
commence an arbitration within one (1) year after the Dispute first arose, the
arbitration will be dismissed as untimely.Waiver of Jury Trial. YOU AND VALAURUM EACH AGREE TO WAIVE THE RIGHT TO A
TRIAL BY JUDGE OR JURY FOR ALL DISPUTES, EXCEPT FOR DISPUTES RELATING TO
THE ENFORCEMENT OR INFRINGEMENT OF OUR INTELLECTUAL PROPERTY RIGHTS
(SUCH AS COPYRIGHTS, TRADEMARKS, TRADE NAMES, DOMAINS, LOGOS, PATENTS,
TRADE SECRETS, AND TRADE DRESS). Disputes subject to that waiver will be
resolved through final and binding arbitration. You and Valaurum agree not to
combine a Dispute that is subject to arbitration under this Agreement with a
Dispute that is not eligible for arbitration under this Agreement.
Waiver of Class or Consolidated Actions. ALL DISPUTES WITHIN THE SCOPE OF THIS
ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND
NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER
CANNOT BE ARBITRATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER
CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is
deemed invalid or unenforceable, neither you nor we are entitled to arbitration;
instead, all claims and disputes shall be resolved in by a court as set forth above.
Arbitration Agreement Survival. This arbitration agreement will survive the
termination of this Agreement.
24. Severability
If any provision of this Agreement is found by a court of competent jurisdiction to
be invalid, the parties nonetheless agree that the court should endeavor to give
effect to the parties’ intentions as reflected in the provision, and the other
provisions of this Agreement shall remain in full force and effect.
25. Statute of Limitations
YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY
CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT
MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION
AROSE OR BE FOREVER BARRED.
26. Child Online Privacy Protection Act
The Website is not directed to persons under the age of eighteen (18), and
Valaurum will not knowingly collect personally identifiable information from
children under the age of eighteen (18). If Valaurum inadvertently collects such personally identifiable information, Valaurum will delete such information in
accordance with its security protocols.
27. Reservation of Rights
All rights not expressly granted herein are reserved to Valaurum.
28. Privacy
Use of this Website is subject to the terms of our Privacy Policy, which is hereby
incorporated into and made part of this Agreement. Please carefully review our
Privacy Policy. By using this Website, you agree to be bound by the terms of our
Privacy Policy. We reserve the right, and you authorize us, to use information
regarding your use of this Website, account registration, and any other personal
information provided by you in accordance with our Privacy Policy.
29. Entire Agreement
This Agreement and its incorporated Privacy Policy constitutes the entire
agreement between you and Valaurum with respect to the use of the Website and,
together with any order form submitted by you and accepted by Valaurum, with
respect to any order for or purchase of Products from Valaurum. You acknowledge
and agree that any additional provisions that may appear in any communication
from you will not bind Valaurum.


